Over the course of our 20 year history we have provided our Internet Service users the option to use a FREE complimentary email account provided by our email servers. As of 2014 Airnet Wireless stopped offering new email accounts to new customers. This was to help our users understand that other FREE email providers (such as Outlook, Gmail, Yahoo, etc.) have a much more robust and intuitive email service compared to the email service Airnet Wireless has been supplying. These other providers rarely have downtime and provide other FREE additional services such as excellent SPAM defense, calendars, photo cloud backup, video sharing and many other services.
Over the 20 years that we have been supplying the Airnet email service there has been outages that we have held ourselves accountable to and sincerly apologize for. This has been attributed to hardware failures, DDOS attacks, outgoing SPAM from email users and many other reasons. In the first 2 weeks of December 2018 we experienced several email outages due to an unfortunate coincidence of several of the problems mentioned above.
For this reason we are sadly announcing that the FREE Airnet Wireless Email Service will no longer continue to be supported.
In the best interest of our customers we will be setting up email forwarding so that customers using @airnet.ca email addresses can have their email forwarded to another email provider (@gmail.com, @outlook.com, @yahoo.com, etc.) for 90 days. Within those 3 months we advise @airnet.ca email users to email their contacts from their other email address (@gmail.com, @outlook.com, @yahoo.com, etc.) to make sure they update their information as to avoid their contacts from accidentally continuing to email the @airnet.ca email address.
The email forwarding is expected to stop March 31st. To have our technicians setup the email forwarding please complete the form below and the forwarding will be setup within 48 business hours. The discontinuation of the FREE Airnet Email service in no way impacts the paid Wireless Internet Services. As always, if customers have any questions or need assistance with the email forwarding please do not hesitate to call our office to speak to a technician @ 1-877-534-0021 extension 2.
Please be advised that you MUST change your email address on Facebook and Twitter IMMEDIATELY, because we are UNABLE to forward your email to you due to it being blocked by your other email provider (gmail, outlook, yahoo, etc.).
Also NOTE that if your do not comply with this request within FIVE business days, we will be forced to cancel your forwarding service as this issue is also affecting other clients' forwarding service and also the email server's internet reputation.
PLEASE CHECK YOUR SPAM/JUNK FOLDERS OF YOUR OTHER EMAIL SERVICE PROVIDER IN THE EVENT THAT THEY HAVE MARKED YOUR FORWARDED EMAIL AS SPAM.
Your understanding of the email issue we are facing is greatly appreciated and we thank you for your continued local, loyal support.
Airnet Wireless Technical Team