Gores Landing & Plainville Outage

As a result of yesterday’s storm our Gores Landing West and Plainville towers are currently offline. Unfortunately, due to site inaccessibility and high winds we were unable to complete repairs and we do not have an ETA for service restoration at this time, however updates will be posted. We apologize for any inconvenience but appreciate…

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Baltimore Outage

Unfortunately both our Baltimore North & South towers are currently offline due to construction workers on site. We were not advised this work would interfere with our service and unfortunately have not been given an ETA as to when work will be completed. We apologize for any inconvenience but appreciate your patience.

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Wicklow Outage

Unfortunately our Wicklow tower is currently offline however technicians are working on the issue but we have no ETA for resolution. We apologize for any inconvenience but appreciate your patience.

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Dale Road Outage

Just before 10pm last night our Dale Road tower went offline. Technicians have been dispatched this morning and are working to resolve the issue as quickly as possible. We apologize for any inconvenience but appreciate your patience.

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Fiber Optic Outage

Unfortunately due to a Cogeco fiber optic outage which connects to the Airnet network, the following sites are currently down: Centreton, Baltimore, Stewart Road, Camborne, Colborne, Castleton, Wicklow, Brighton and Lakeport. Cogeco does not have an ETA yet and regrettably the outage can only be resolved once they’ve made their repairs. We apologize for any…

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Wicklow Outage

Unfortunately our Wicklow tower is currently offline. Technicians are being dispatched to investigate the issue however we do not have an ETA for service restoration at this time. We apologize for any inconvenience but appreciate your patience.

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Alderville Outage

Unfortunately our Alderville East and Alderville North towers are currently offline. When technicians arrived on site earlier this morning they discovered that the power had been shut off while a backup generator was being installed. Although this work had been scheduled over a week ago, no notice or warning of this planned outage was given…

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Perrytown Outage

At approx. 8:30pm this evening, our Perrytown tower went offline. Technicians are aware of the issue and are working on a repair. We apologize for any inconvenience but appreciate your patience.

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Alderville Outage

Unfortunately, customers in the Alderville area will experience several brief outages throughout the day as technicians continue network maintenance. We apologize for any inconvenience but appreciate your patience.

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Baltimore Outage

Unfortunately due to a cut transformer line our Baltimore North and Baltimore South towers are currently offline. We’ve just been informed by the property owner that Hydro One will be on site making repairs today however our technicians are being dispatched with generators to restore service in the meantime. We apologize for any inconvenience but…

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