Camborne East Outage

Unfortunately our Camborne E tower is currently offline and we do not have an ETA for service restoration at this time. We apologize for any inconvenience but appreciate your patience.

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Coldsprings Tower Outage

This evening we received reports from Hamilton Township that their tower located at the Coldsprings Memorial Hall has been damaged in today’s high winds. Technicians will be dispatched to investigate the extent of the damage to our equipment tomorrow but unfortunately we have no ETA for service restoration at this time. We apologize for any…

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Wicklow Outage

Our Wicklow tower went offline at approx. 2pm and technicians have been dispatched to investigate the issue. Regrettably, we do not have an ETA for resolution at this time. We apologize for any inconvenience but appreciate your patience.

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Brighton Upgrades

Unfortunately customers may experience several brief outages while technicians perform upgrades at our Brighton tower this afternoon. We apologize for any inconvenience but appreciate your patience.

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Outage

UPDATE: March 6th – technicians can now access the main feeder site and are working to resolve the issue as quickly as possible. We appreciate your continued patience. Unfortunately our Mapledale, Bickle Hill, Majestic, Perrytown and Larose towers are currently down. Technicians are still trying to determine the cause of the outage but do not…

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Camborne LTE Offline

Unfortunately our Camborne East LTE went offline last night at approx. 8:45pm. Technicians are attempting to repair the issue however completion is weather dependent. Regrettably we do not have an ETA for resolution at this time. We apologize for any inconvenience but appreciate your patience.

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Tower Maintenance

Unfortunately customers may experience brief outages while technicians perform maintenance at the following tower sites today: Baltimore, Harwood, Alderville, Fenella and the Ricelake area. We apologize for any inconvenience but appreciate your patience.

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Alderville West Outage

Unfortunately our Alderville West tower is offline due to damaged equipment but technicians have been dispatched and hope to resolve the issue by this afternoon. We apologize for any inconvenience but appreciate your patience.

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Baltimore South Outage

UPDATE: Customers may experience periodic outages while technicians continue to work on resolving the issue. Maintenance is scheduled to resume tomorrow if technicians are unable to stabilize the connection. — Yesterday, at approx. 7:45pm, our Baltimore South tower went offline. Technicians are being dispatched and hope to have service restored by this afternoon. We apologize…

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Severe Weather Alert

Due to the winter storm some customers may experience unexpected outages over the next few days, either Hydro One related or from the build up of snow and ice. Unfortunately these scenarios are beyond our control and therefore we’re unable to provide an ETA for service restoration. Our office location is currently closed however emails…

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