Network Reports

Unfortunately we are experiencing a network wide outage stemming from our fibre access point at the Cobourg watertower. Technicians have attempted to reroute traffic through our unaffected fibre-optic connection in Colborne as we continue to work on the problem but as a result, some customers may notice intermittent slowness. We apologize for any inconvenience but…

Unfortunately we are experiencing a network wide outage stemming from our fibre access point at the Cobourg water tower. Technicians are attempting to resolve the issue remotely but with limited access to the site we currently do not have an ETA for resolution. We apologize for any inconvenience but appreciate your patience.

Unfortunately we are experiencing a network wide outage stemming from our access point at the Cobourg watertower. Technicians are being dispatched to investigate the issue but at this time we do not have an ETA for resolution. We apologize for any inconvenience but appreciate your patience and understanding.

UPDATE: Rigging crews will be dispatched to facilitate repairs at our Brighton tower today. Hopefully service will be restored before the end of business day however should the crews experience any difficulties we will advise of any delays. We appreciate your continued patience and apologize for this inconvenience. [August 7, 2024]—Unfortunately our Brighton tower remains…

Due to construction work being done at a repeater owner’s home, hydro was disconnected without our knowledge and the following sites are currently offline: Mapledale, Bickle Hill, Perrytown and Majestic Hills. Technicians are being dispatched with alternate means of power and we hope to have the outage resolved as quickly as possible. We apologize for…

Technicians will be on site today making repairs at our Baltimore North tower so customers may experience minor outages while this work is being done. We apologize for any inconvenience but appreciate your patience.

UPDATE – Due to a Hydro One outage our Camborne East tower is offline. According to their website estimated time for restoration is 8:15pm. Unfortunately our Camborne East tower went offline at approx. 5pm. Technicians are investigating the issue but regrettably we have no ETA for resolution. We apologize for any inconvenience but appreciate your…

Unfortunately our fiber-optic upstream internet provider in Colborne is experiencing an outage that is estimated to last until 4pm. To prevent this outage from continuing to affect Airnet customers, technicians have re-routed the affected towers out through our unaffected fiber-optic internet connection in Cobourg. The following areas have been re-routed to avoid a prolonged outage:…

Unfortunately some customers in the Ricelake area may experience several brief outages throughout the day while technicians perform repairs to the LTE network. We apologize for any inconvenience but appreciate your patience.

As a result of yesterday’s storm our Gores Landing West and Plainville towers are currently offline. Unfortunately, due to site inaccessibility and high winds we were unable to complete repairs and we do not have an ETA for service restoration at this time, however updates will be posted. We apologize for any inconvenience but appreciate…