Network Reports

Unfortunately some customers in the Harwood area are currently offline due to equipment failure at the tower. We do not have an exact ETA for service restoration at this time. We apologize for any inconvenience but appreciate your patience.

Unfortunately customers in the Gores Landing area are currently offline however technicians have been dispatched to investigate the issue and we hope to have it resolved by 2pm. We apologize for any inconvenience but appreciate your patience.

Due to the extreme freezing rain over the weekend, some customers may experience unexpected outages, either hydro one related or from the build up of ice on radio antennas. Unfortunately either scenario is beyond our control and therefore we are unable to provide an ETA for service restoration to those affected by the weather. Hydro…

Unfortunately, due to adverse weather conditions, one of our backhaul dishes experienced disruptions that started Friday evening. This has caused intermittent slow speeds and brief outages across our network. Technicians are diligently working to complete final repairs, which are expected to be finished by Wednesday afternoon, however during this period you may continue to experience…

Pleased be advised, technicians will be installing network upgrades this afternoon and unfortunately, some customers in the Ricelake area may experience short outages while the new equipment is being installed. We apologize for any inconvenience but appreciate your patience.

Due to today’s freezing rain some customers may experience unexpected outages, either Hydro One related or from the build up of ice on radio antennas. Unfortunately, either scenario is beyond our control and therefore we’re unable to provide an ETA for service restoration to those affected by the weather. As a result of these poor…