Network Reports

Just before 1pm today customers in the Ricelake area went offline as a result of landscapers having cut our cable at the repeater site. Technicians have been dispatched and hope to have the issue resolved in the next hour. We apologize for any inconvenience but appreciate your patience.

Due to loss of power at a repeater owner’s property there were two outages from 10:10am to 10:40am and 2:55pm to 3:10pm today. The following towers would have been affected: Stewart Road, Centreton, Baltimore, Camborne and any static IP users. We apologize for any inconvenience.

The rebuild of our AldervilleW tower is almost complete and weather permitting, the final sectionswill be hoisted by a 100ft crane on Monday. In the interim we have set up a temporary access pointwhich some clients receivers may be connected to for limited internet access. Regrettably, yesterdayand today’s high winds have delayed progress but we…

Wed May 25, 2022 With hydro one restoring power to a number of locations in northumberland county today, wewere able to deploy a limited number of generators to restore internet service to majorityof our tower locations. To ensure proper usage of the generators, technicians will need toshut them down a few times a day to…

Between 4-5pm April 20, 2022 we will be updating servers and tower radios. During this time users may experience outages lasting up to 15 minutes. These updates will ensure your Internet connection remains stable and are required to keep the network performing propertly.

Radio frequency changes affected our Camborne Wireless Network and we had to change frequencies to accommodate. Camborne users may have noticed poor internet late afternoon to about 7pm. A power outage on County Road 9 overnight affected one of our repeater stations that services Harwood, Gores Landing and Bewdley. A tech was dispatched early morning…