Network Reports

Unfortunately our Alderville East and Alderville North towers are currently offline. When technicians arrived on site earlier this morning they discovered that the power had been shut off while a backup generator was being installed. Although this work had been scheduled over a week ago, no notice or warning of this planned outage was given…

At approx. 8:30pm this evening, our Perrytown tower went offline. Technicians are aware of the issue and are working on a repair. We apologize for any inconvenience but appreciate your patience.

Unfortunately, customers in the Alderville area will experience several brief outages throughout the day as technicians continue network maintenance. We apologize for any inconvenience but appreciate your patience.

Unfortunately due to a cut transformer line our Baltimore North and Baltimore South towers are currently offline. We’ve just been informed by the property owner that Hydro One will be on site making repairs today however our technicians are being dispatched with generators to restore service in the meantime. We apologize for any inconvenience but…

Unfortunately at approx. 11am our Harwood tower went offline. Technicians are investigating the issue but we do not have an ETA for service restoration at this time. We apologize for any inconvenience but appreciate your patience.

Unfortunately, at approx. 1pm our Gores Landing West tower went offline. Technicians are investigating the issue and hope to have things resolved as quickly as possible. We apologize for any inconvenience but appreciate your patience.

Unfortunately both the Baltimore North and South towers are currently offline. Technicians have been dispatched to investigate the issue and hope to have it resolved as quickly as possible. We apologize for any inconvenience but appreciate your patience.

Unfortunately as a result of construction work at our Bickle Hill tower site several customers are currently offline. Technicians have been dispatched to mount a new, temporary AP while construction continues on site. Regrettably, we do not have an ETA for service restoration at this time. We apologize for any inconvenience but appreciate your patience.

Unfortunately our Camborne E tower is currently offline and we do not have an ETA for service restoration at this time. We apologize for any inconvenience but appreciate your patience.

This evening we received reports from Hamilton Township that their tower located at the Coldsprings Memorial Hall has been damaged in today’s high winds. Technicians will be dispatched to investigate the extent of the damage to our equipment tomorrow but unfortunately we have no ETA for service restoration at this time. We apologize for any…